Privacy Policy

Arbortec Tree Service has developed this web site to help you enhance and protect your outdoor environment—specifically the trees and shrubs. Our desire is to provide you the assistance you need to make informed decisions about their establishment and care.  

INFORMATION WE COLLECT  

As you come to our website, much of our content is available to the public and can be accessed without identifying yourself. Please help yourself to any of this information. It has been developed and reviewed by our arborists and staff who have been leaders in this industry for many years.  

There will be occasions, however, when you want to request an estimate or contact an arborist. In that case, we will collect additional data from you in order to:  

  • Contact you with a quote or set up an appointment  

  • Provide or enhance the services we make available to you  

  • Periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided (you will have an opportunity to opt out of this if you desire).  

  • From time to time, we may also use your email or address to contact you for market research purposes  

  • Enhance our ability to communicate with you about other services  

We will never sell, share or trade your personal information that we collect.  

ONLINE WEBSITE PAYMENTS  

We have conveniently provided a payment page portal to allow our customers an easy way to make payments on the services you have utilized with Arbortec. When you click on the link to Make Payment you will be redirected to a high level secured payment page. You will see in the URL address line the preface to the main address in the web browser you are using the following: https:// which indicates you have reached the encrypted and secured site to make payments. All of your information is stored on highly secure computer systems that use the latest encryption and protection procedures in the industry. If you have questions or wish to make comments about our payments services please send a note to info@arbortectree.com or send correspondence to: Arbortec Payment Portal, 8444 w 106th ave Westminster CO 80021, ATTN Payment Portal.  

EMAIL ADDRESSES OBTAINED AND NEWSLETTERS  

When you first contact Arbortec our courteous staff will ask for your email address as a way for us to make contact with you. WE WILL NEVER SELL OR SHARE your email address for any reason. Our intent is to help provide the best communication between yourself and Arbortec for appointments to meet with an Arborist, to send you Proposals for work you wish to have done and to send invoices after work is performed. You can opt out of allowing us to use your email for such purposes as well. If opt-in to receive a newsletter from us, but decide later not to receive it, you can opt-out (or unsubscribe) by clicking on the “unsubscribe” link found at the bottom of each newsletter. Or, you may contact us by mail and make the request in writing. Send correspondence to: Arbortec Tree Service Newsletter Unsubscribe 8444 w 106th ave Westminster CO 80021 USA  

INTERNET ADDRESSES  

An Internet address is a number that is assigned automatically to a computer whenever it is connected to the Internet. Arbortec collects Internet addresses for system administration, security and statistical analysis. We log these addresses and analyze them to understand where the requests originate so that we can provide efficient service, enhance security, ensure appropriate use and produce site traffic volume statistics.  

SECURITY  

We regard confidential information as an asset that we protect, using information security techniques, against loss and unauthorized access by persons inside and outside our company. Access to your information is limited to employees who need it for purposes stated above.  

COOKIES  

Cookies are small, text files that a website can send to your browser for storage on your hard drive. Cookies make your Internet use easier by saving your status and preferences about a website. Most browsers are initially set up to accept cookies, but you can change your browser setting to refuse them or to be alerted when cookies are being sent.  

We do not store email addresses or passwords in any cookie we create because of security concerns regarding cookies. Cookie acceptance does not interfere with your ability to interact with most of our Website, although allowing cookies does help streamline many of the interactive functions you perform on the site.  

LINKS TO OTHER WEBSITES  

Our website contain links to other websites that we believe may be of interest to you. Once you have used these links to leave our site, realize that the new site is governed by their own security policy. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.  

SMS PRIVACY POLICY  

COMMUNICATION VIA SMS AND MOBILE MESSAGING  

By providing your mobile phone number to Arbortec Tree Service ("Arbortec Tree Service"), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with Arbortec Tree Service. Standard message and data rates may apply. Please contact your mobile carrier for details.  

OPTING OUT  

You may opt out of receiving SMS messages from Arbortec Tree Service at any time by replying "STOP" to any SMS you receive. Upon sending "STOP," we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again. You may also request to opt out by contacting us directly at the email address listed on this site.  

USE AND PROTECTION OF MOBILE INFORMATION  

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Arbortec Tree Service will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you've consented to receive.  

CONSENT AND ACCEPTABLE USE  

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling. You can view our Acceptable Use Policy below.  

SMS ACCEPTABLE USE POLICY  

ACCEPTABLE USE POLICY  

This Acceptable Use Policy (the "Policy") outlines the rules governing the use of messaging and communication services ("Services") provided by Arbortec Tree Service ("Arbortec Tree Service," "we," "our," or "us"). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.  

CONSENT REQUIREMENTS  

Obtaining Consent: You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:  

  • A clear, affirmative opt-in (e.g., checking a box or submitting a web form).  

  • Disclosure of the type and frequency of messages.  

  • A link to this AUP and our Privacy Policy.  

You must retain a record of consent, such as a timestamp or signed agreement.  

SAMPLE OPT-IN LANGUAGE  

"By checking this box, you consent to receive text messages from Arbortec Tree Service regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use."  

REVOCATION OF CONSENT (OPT-OUT)  

Users can revoke consent at any time by replying with standard opt-out keywords (e.g., "STOP", "UNSUBSCRIBE"). One final message may confirm opt-out. No further messages may be sent without new consent.  

IDENTIFICATION  

All outbound messages must clearly identify Arbortec Tree Service as the sender, unless they are part of an ongoing conversation initiated by the recipient.  

MESSAGE CONTENT RESTRICTIONS  

You may not use our Services to send or facilitate content that includes:  

UNSOLICITED OR SPAM MESSAGES  

  • Advertising or promotional messages without explicit user consent  

  • Purchased phone lists or shared third-party consents  

ILLEGAL OR RESTRICTED CONTENT  

  • Child exploitation material  

  • Hate speech or incitement to violence  

  • High-risk financial services (e.g., payday loans, crypto schemes)  

  • Debt relief or credit repair services  

  • Cannabis, CBD, or other controlled substances  

  • Prescription drugs without a license  

  • Gambling or betting content  

  • "Make-money-fast" or deceptive income claims  

SHAFT CONTENT  

  • Sexually explicit material  

  • Hate-based content  

  • Alcohol promotions  

  • Firearms and ammunition sales  

  • Tobacco or vaping products  

FRAUDULENT OR MALICIOUS CONTENT  

  • Phishing or impersonation  

  • Malware, spyware, or viruses  

EVASION AND ABUSE  

You may not:  

  • Use URL shorteners from shared public domains (e.g., Bit.ly)  

  • Misspell keywords or evade detection filters intentionally  

  • Send similar messages from multiple numbers ("snowshoeing")  

  • Alter headers or spoof sender identity  

FREQUENCY AND RECONFIRMATION  

If you send recurring messages, you must:  

  • Inform users of the frequency  

  • Include regular reminders about opt-out options  

  • Reconfirm consent periodically as required by law  

ENFORCEMENT  

Violations of this Policy may result in:  

  • Warning or temporary suspension  

  • Termination of access to messaging services  

  • Reporting to telecommunications carriers and regulatory bodies  

We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version.  

PRIVACY AND DATA USAGE  

We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy. For questions about this Policy, contact us at the email address listed in the footer of this website.  

SMS TERMS & CONDITIONS  

These SMS Terms & Conditions govern the SMS/text messaging services ("Messaging Services") provided by Arbortec Tree Service, ("Arbortec Tree Service," "we," "our," or "us"). By opting into our Messaging Services, you agree to these Terms.  

BRAND NAME  

Arbortec Tree Service  

TYPES OF MESSAGES YOU MAY RECEIVE  

By opting in, you may receive:  

  • Appointment reminders  

  • Account notifications  

  • Product or service updates  

  • Customer support communications  

  • Promotional and marketing messages (only if consented to)  

MESSAGE FREQUENCY  

Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in.  

MESSAGE AND DATA RATES  

Standard message and data rates may apply. Please contact your carrier for details.  

OPT-OUT INSTRUCTIONS  

Text "STOP" to cancel at any time. You'll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.  

CUSTOMER SUPPORT  

  • Text HELP for assistance  

  • Email: info@arbortectree.com  

  • Call: 303-466-3175  

PRIVACY & DATA USE  

Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.  

CHANGES TO TERMS  

These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.  

AGREEMENT  

Your continued use of this site signifies your agreement with our Privacy/Security Policy. We reserve the right to modify, add or remove parts of the policy any time. If we decide to materially change this Privacy/Security Policy, we will post those changes on this page. Please check this page periodically for changes.

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